Life & Pensions Administrator

Life & Pensions Administrator

Cork

This role can be part or full time ranging from 20 hours to 39 hours per week. There is also an opportunity for some hybrid options once training is complete.

Our client is based near Cork Airport.

The Opportunity: An exciting and rewarding opportunity now exists for an ambitious and conscientious person who wishes to grow their career in the Life and Pensions Industry. You will join a hardworking team as an administrator where your main role will be the processing of new business while also maintaining the company’s existing client base and assisting with the day to day running of this busy brokerage.

Key Responsibilities

· New Business Processing: Manage all new business applications from initial sign-up through to policy issuance, ensuring accuracy and efficiency.

· Pipeline Management: Proactively monitor and follow up on all new business pipelines with providers. Liaise with the sales team and clients to resolve outstanding requirements promptly.

· Client Servicing: Deliver professional, responsive support to our clients, handling queries and adjustments related to pensions, protection, and savings products.

· Client Experience: Maintain high service standards to ensure a positive client experience, encouraging client referrals.

· Market Awareness: Stay informed about market trends and updates from insurance providers to better assist clients.

· Compliance: Ensure all business processing and file management complies with Central Bank regulations and internal policies.

· Campaign Support: Assist with client engagement initiatives such as Income Protection, Death in Service, and Company PRSA campaigns.

· Policy Administration: Handle policy holidays, cancellations, and restarts in coordination with life offices and our payroll team.

· Team Support: Contribute to the efficient operation of the office, providing regular updates to management on progress and workload.

Requirements

· Qualifications: Qualified Financial Adviser (QFA) designation is essential.

· Experience: Previous experience in a life and pensions administration role is required.

· Tech Skills: Proficient in Microsoft Office Suite (Outlook, Teams, Word, Excel, DocuSign).

· Communication: Strong interpersonal and communication skills, with a high level of professionalism.

· Attention to Detail: Exceptional accuracy and organizational skills are crucial.

· Industry Knowledge: Familiarity with pension provider systems and platforms is a plus but not required.

· Client Focus: A dedicated, client-first attitude is essential for success in this role.

Job Types: Full-time, Part-time, Permanent

Pay: €32,000.00-€54,000.00 per year

Expected hours: 20 – 39 per week

Additional pay:

Performance bonus
Benefits:

Flexitime
On-site parking
Work from home
Schedule:

Monday to Friday
Experience:

QFA: 4 years (required)
Work Location: In person