Clinical Operations Manager

Clinical Operations Manager

Dublin city centre

As Clinic Operations manager in this fast paced company, you will be the first point of contact of any of the administration issues or concerns within the Dublin office (IFSC area). You will be expected to be able to lead by role modelling while supporting the business needs.

You will support the administration roles within the office, that include reception, resource, appointments, and typist roles.

You will support the business manager in being the day-to-day manager for operational issues and be the point of contact for such issues.

Job description:

Responsibilities for Office/Operations Manager(not an exhaustive list)

Oversee and support all administrative duties in the office and ensure that office is operating smoothly.
Maintain professionalism, strict confidentiality, and integrity at all times. Ensuring employees experience is of high standard and ensuring positive feedback to clients.
Ensuring Diary scheduling is always current especially manging the diary in the event of sickness absence, planned absences or meetings that may result in rescheduling employees.
Be able to manage office staff absences (administration) ensuring that there is sufficient staff to support all the business.
Manage office supplies inventory and place orders as necessary.
Perform receptionist duties: greet visitors, register employees into eOPAS and answer and direct phone calls. – support if needed
Perform resources duties – uploading, checking and ensuring information shared is accurate and to the relevant client.- support if needed
Be able to manage the clinic diary as well as scheduling off site clinics as required.
Receive and sort incoming mail and deliveries and manage outgoing mail.
Develop or update office policies and procedures, and ensure they are implemented appropriately. – ensure admin team are using the most up-to-date forms
Assist with office layout planning and office moves, and with managing and maintaining IT infrastructure.
Assist in the day to day running of the offices including facilities such as heating, plumbing issues that may occur
Identify opportunities for process and office management improvements, and design and implement new systems.
Provide other administrative support as necessary, including scheduling group meetings.
· Ability to work alone or Team working.

Planning and Organising

· Ensure operational functioning of clinics.

· Ensure the implementation of changes in administration policy.

Ensure systems in place to adhere to legal requirements for record keeping, monitoring activity and performance targets.
Ensure appropriate levels of staff are provided to deliver the service.
Ensuring Diary scheduling is always current especially managing it in the event of sickness absence, planned absences or meetings that may result in rescheduling employees.
Oversee and support all administrative duties in the office and ensure that office is operating smoothly.
Work Location: In person

Experience:

people management: 4 years (required)
busy, operations: 5 years (required)
Work Location: In person
Salary : €55,000 to €60,000